INDEPENDENT FEEDBACK
| Date | Product | Score | Customer Comment | Our Response |
|---|---|---|---|---|
| 24-May-2019 | String lights Indoor/Outdoor Low Voltage Multi Coloured 90m 900 bulbs on clear cable |
|
Excellent service when I ordered on the phone and came the next day. The quality of the lights are very good. Just one thing, it is a shame that the lead on which the lights were not green rather than clear, as they are on a tree and the lead looks light grey and does not blend in very well. | We are so pleased that you were happy with the service and speed of the delivery, your comments regarding the cable we take on board and in the future we will look at the possibility of offering a green cable, we hope you enjoy the lights and please contact the team should you have any future requirements. |
| 17-May-2019 | Ceiling hooks adhesive White - 20mm - pack of 100 - White |
|
Good service and products. | The positive feedback is appreciated, so pleased you are happy with the products, if you have any further requirements please contact one of the team who are always happy to help. |
| 17-May-2019 | Spare Bulbs -Clear bulbs on white base for 100/200 bulb sets |
|
I use this website all the time and they are Fab, items are Fab and customer service are Fab......Just Fab!! :) | What a wonderful review!! Thank you very much, we are so pleased that you are satisfied with all areas of our business, I will pass these lovely comments onto the rest of the team :) |
| 14-May-2019 | V1 Replacement Bulbs - 178C - Pack of 10 |
|
Great service product arrived the next day | We are delighted that you were pleased with the product and the service you received, do not hesitate to contact the team should you have any future requirements. |
| 13-May-2019 | 10m Extensions for Festoons up to 100m |
|
Fast delivery | Thank you for your review, there are several options available for delivery dependant on requirements which assists customers with deadlines, if you have any future requirements please speak to one of the team. |
| 07-May-2019 | Matt Baubles - 48mm - pack of 24 - Gold |
|
Fabulous - in fact I'm going to buy some more!! | Thank you for your positive reply and so please you liked the baubles |
| 02-May-2019 | Micro LEDs Extendable Warm White on Green Cable 30m 300 Bulbs |
|
Good customer service, happy to resolve any issues that arise. My only criticism would be that the website did. It make clear that lights bought two years ago from the same form would not link to the lights being sold now. However, after returning the lights the problem was resolved amicably. | We are really pleased that you were happy with the resolution and always happy to assist with any queries you may have in the future. |
| 02-May-2019 | String Light Multi Function Outdoor LED Multi Coloured Green Cable - 10m 100 bulbs |
|
All the team were very helpful and arranged for the product to be delivered very quickly Thanks | Thank you taking the time to leave a positive response, we hope you enjoy the string lights! |
| 28-Apr-2019 | 100mm Clear Baubles - 6 Baubles |
|
Quick Delivery. Product met perhpas exceeded expectations, really well packaged. Excellent! | We are really pleased that the service provided and the product exceeded your expectations, we hope you enjoy the baubles. |
| 18-Apr-2019 | WHITE PINE WREATH - 60cm diameter - White |
|
This is the second purchase I have made. Great quality items, delivered very quickly. | Thank you for the feedback, so pleased that you are happy with the service and our products. |
