There service is excellent I actually ordered something that was not suitable for my needs they were brilliant when I explained wouldn’t mind but the product was excellent and I was gutted I had to send it back but it was no problem to them and refund was really fast to I would definitely shop with them again and recommend them to anyone and will be recommending them and there products to family and friends
I called XmasDirect with respect to purchasing a replacement rectifier / power cable and was given excellent professional advice followed by support in getting the cable out to me promptly. I have purchased from XmasDirect in the past and have always found the service from the moment they pick up the phone to delivery of my items absolutely first class.
Thank you very much for your feedback. We are delighted to hear you are pleased with your product and service received. Best wishes.
I really can NOT rate this service. This is because I have NOT received the product in the mail. You should ask me to rate it once I get it.
In order to have your delivery with you as soon as possible, we did dispatch your order the same day it was placed. As you are in America delivery does take longer. Please feel free to get in touch with us direct if you have any other queries. Best wishes.