Large artificial Christmas trees from Christmas Direct!With massive tip counts, these extremely robust trees are designed to last. Traditional in style, they create an impressive presence. Our frame trees are a new design, with the frame being constructed first and the branches added later.
INDEPENDENT FEEDBACK
| Date | Product | Score | Customer Comment | Our Response |
|---|---|---|---|---|
| 18-Oct-2019 | String Light Outdoor LED Warm White Green Cable - 20m 200 bulbs |
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Responsive, helpful and quick | Thank you very much for your feedback, we are pleased to hear you are happy with the service you have received. |
| 16-Oct-2019 | Warm White Net Lights on Clear Cable - 6m 320 LEDs |
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Good service quick postage. | |
| 16-Oct-2019 | String Light Outdoor LED Ice White Green Cable - 50m 500 bulbs |
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Thank you for the wonderful service I phoned with my enquirer the lady was more them helpful and explained the different types of light and they gave prices as requested my quote followed by e mail with all the details.When placing my order on the phone the lady know what i was talking about and what my order was. Email sent when order was dispatched and when due to arrive at may home. It was a great pleasure to work with this wonderful company . First class services all round . | Thank you very much for your feedback. We are delighted to hear you are pleased with your service and product received. Best wishes |
| 16-Oct-2019 | LED Party Lights Warm White - 20m 40 bulbs Black Cable |
|
Unfortunately this delivery was entrusted to Parcel Force, who claimed to have gone to the wrong address (despite supposedly knowing this area). They reportedly left a card advising that they had called to make the delivery at this wrong address. When the people from this address called at Bridge of Allan post office to collect the parcel, they immediately pointed out that it was not addressed to them. Astonishingly, & almost unbelievably, neither the post office nor Parcel Force took any further action to correct this or attempt to execute a correct delivery. This is woefully short of appropriate customer service! | We are very sorry to hear the trouble you have experienced with Parcel Force in receiving your order. Please feel free to contact us at any time with delivery or order queries, we are more than happy to contact Parcel Force on your behalf. We hope you enjoy your product. Best wishes |
| 15-Oct-2019 | LED Rope light - Ice White - 36m |
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Delivery excellent. Goods correct and working well only worry was the packaging on the rope lights was flimsy and crushed upon delivery. Would happily shop with you again | Thank you very much for your feedback, we are delighted to hear you are pleased with your product and service. Apologies on the condition you received your parcel, i have now notified our warehouse of this issue. |
| 15-Oct-2019 | STRIPE SWEET BAUBLES - RED AND WHITE - 18CM - PACK OF 3 |
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Highly recommend, great quality of items great service, and would defiantly order again so please with my items I received | |
| 13-Oct-2019 | Home Range Extension Cable, 10m on Green Cable |
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fast service and had product didnt think i would be able to get hold of 10 metre extension lead for low voltage lights | Thank you very much for your feedback. We are pleased to hear you are happy with your product and service. |
| 11-Oct-2019 | Spare Bulbs - Clear bulbs on white base for 20 bulb sets |
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quick service, easy order | |
| 11-Oct-2019 | 500mm HIGH GLOSS BAUBLES - pack of 1 - Silver |
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Excellent service, Quick delivery | |
| 10-Oct-2019 | 80mm Clear Baubles - 100 Baubles |
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Han sido eficaces, el producto llego en buen estado, la única observación es que pague entrega en 48 horas y tardaron un día más, porque según parece en España no tienen servicio 48h, aunque el seguimiento del paquete a través de la web funciono bien. | Thank you for your feedback, we are pleased to hear you are happy with the service and product. Yes as discussed our standard international delivery is 3-5 working days. Best wishes |
1 review
