INDEPENDENT FEEDBACK
| Date | Product | Score | Customer Comment | Our Response |
|---|---|---|---|---|
| 17-Jan-2020 | Spare bulbs - G1 multi - 4 bulbs |
|
Nice straightforward transaction. | |
| 17-Jan-2020 | String Lights Cluster (Firecracker) Outdoor Mains voltage 5m 300 Warm White bulbs on green rubber cable |
|
Ordered 4 x 5 metre warm white cluster lights for Xmas to light up the front of the house and they looked great. Unfortunately one 5m section had a number of bulbs fail, but they were replaced as soon as I informed Xmas Direct. Customer care excellent. | |
| 16-Jan-2020 | Battery Powered Lights Static LED Warm White Green Cable - 5m 50 bulbs |
|
was easy to find what i was looking for and everything was straight forward. Delivery actually happened quicker than what they said. Lights were what I was looking for, thanks | Thank you for your feedback. We are happy to hear you are pleased with your products and service received. Best wishes. |
| 16-Jan-2020 | Garland Ties - pack of 10 |
|
Easy to use website and very quick delivery (though it is January!!) | |
| 15-Jan-2020 | Spare Bulbs W1 Clear - 4 bulbs |
|
Xmas Direct was very helpful in finding spare bulbs for our very old Xmas Decoration as we’d had no luck finding some on our own. The lady on the telephone was very accommodating, plus the delivery was very prompt and even better, was without charge. Great supplier, spot on. | |
| 15-Jan-2020 | Garden Large Bulb Lights - Multi Coloured Green Cable 60 bulbs 30m |
|
Good service. Really good filament lights which are quite hard to get. Friendly helpful service. | Thank you very much for your feedback. We are delighted to hear you are pleased with your service and products received. Best wishes. |
| 15-Jan-2020 | 67mm Clear Baubles Boxed - 4 Baubles |
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Easy to use website, fast delivery. | |
| 14-Jan-2020 | Garland Plain Spruce - 9ft x 14" |
|
Excellent service , good customer service , no problems with order , quick posting and reduced in sale | |
| 14-Jan-2020 | Classic Fairy Lights - Multi Coloured Bulbs on White Cable 50 bulbs 7.5m |
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I have used xmas direct before and always find whoever answers the phone to any query, very polite, friendly and knowledgeable about all their products. | Thank you very much for your feedback. We are delighted to hear you are pleased with service your receive. Best wishes. |
| 14-Jan-2020 | Outdoor Garden Lights Spare Bulbs - Multi Bag of 10 |
|
Items in stock and dispatched/received asap. Great! |
6 reviews