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Service is ok. Quality is not. Bought 2 sets. One arrived with a fault and was replaced. Now one of my 2 has another fault, but now outside warranty. Not cheap, should last well beyond 3 xmas’s (just over 2 years, only used in winter and well cared for). The website suggests building on collection year on year. I can’t do that if I need to replace year on year. I now have parts of a modular system that is presumably not compatible with another. I won’t be buying any more of these.
I ordered the wrong size of bulbs and when I phoned I was given a returns number. He refund was received as soon as they got the bulbs I returned to them with no questions.
lots of choice with varying price ranges. Customer service polite, helpful and friendly. Delivered within 2 days from placing the order. First class service. I bought the pro string lights 2018 and used for the first time. My tree looked fantastic and we had a lot of lovely comments. This year I’ve purchased 4 more sets and plan to have a 12 foot tree in the garden and also bought the pro cluster lights for around the house.. dare I say roll on Christmas.
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