I ordered some festoon garden lights , the lights are good quality but I asked for the 12v with the battery lead ! They came with the plug so I called and had to pay another £17 for the lead where as on the website it said it came with this !
Xmas Direct staff are incredibly helpful. I sent my Christmas lights back to them for mending. They called to give me the bad news that the lights were beyond repair. My fault actually. The lights are beautiful old fashioned fairy lights with delicate soft colours. I hadn't replaced bulbs when they broke. So I bought some more! Which I will care for properly. A really helpful service as Xmas Direct put a lot of effort into the initial repair. A truly friendly and helpful company