Since we launched the XmasDirect website in 1999 we have had many thousands of delighted customers, and we pride ourselves on customer service. But don't just take our word for it! Below are just a few of the messages we have received recently:
"Happy New Year to you all, attached picture of our Christmas Lights, we were all delighted with the lights on our tree, looked much better. I am delighted to have found your web site."
E.M. - Wester Ross
"I ordered battery powered LED's earlier yesterday and have just picked up a message saying the bright white lights are out of stock and can be substituted with the soft white. Just to confirm that this is absolutely fine and thank you. It's a pleasure dealing with a business that has common sense! Merry Christmas"
L.V. - Newport
"Many thanks for all your help!! The lights look fabulous! Merry Christmas"
M.F. - Nairn
"Thank you so much that is a very kind gesture. I will definitely be recommending and ordering from you again. Excellent customer service. Merry Christmas"
B.D. - Bridgend
"Hi, Just a quick note to say we received the lights 09.00 Saturday morning. Thanks you for your help and a first class service getting the decorations to us so efficiently. Thanks again"
M.R. - Minehead
"Thank you very much for your prompt E-mail. I have received my order today (Friday 14th Dec) - as requested, the parcel was left in my porch with the door shut behind. I will certainly be recommending your company to all my friends. Thank you once again for your help."
L.W. - Truro
"Just wanted to say a big 'thank you' for being so reliable and efficient! I have been trying for ages to get a new amber set of lights for my tree, and spares, to go with my existing ones, and found your website which was full of choice and really easy to use. I was so impressed as I ordered my items and they arrived the next day, as you say on your website. So often websites say they are next day delivery but you can wait ages! I got exactly as I had ordered and nothing was missing nor faulty and I am really impressed. So.......well done and I would definitely be recommending you to my friends and buying some more next year! Have a great Christmas and happy new year. Many thanks"
M.D. - Hornchurch
"Lights arrived at 9.45am Saturday. Well done! They look terrific on our tree outide. Paperwork received is fine. Many thanks for your help and advice. Merry Christmas"
S.W. - Shipley
"Dear Christmas Direct,
Just to let you know your website is one of the easiest to navigate and order from I have ever used. Well done for making it easy for us! Happy Xmas"
M.F. - Southam
"Hiya, I just amended/changed my order yesterday and already today i recived my goods....thnak u very much for a good fast freindly service. Merry Christmas to u all."
C.H. - Manchester
"Hi, I would just like to drop you a line to say that my order arrived this morning in perfect condition. Thank you for such a speedy delivery and excellent customer care. Kind regards"
K.W. - Warrington
"Just a quick email to thank you so much for the prompt delivery of my Fraser Fir Slimline Christmas tree - I understand why you use Initial City Link as your preferred couriers as they are reliable and efficient. The tree looks wonderful in our entrance hall and I have no doubt that it will be much admired over the festive season. Wishing you a Merry Christmas."
R.D. - St. Neots
"Just a quick note to say thank you for your excellent service and response to e-mails it is a pleasure doing business with your company and i will definately recommend you to others."
M.D. - Aylesbury