|Date||Product||Score||Customer Comment||Our Response|
|22-Jul-2017||Outdoor LED Waterproof Battery Operated Lights with Timer - 12m 80 bulbs Warm White Black Cable||I have been a customer of XmasDirect for years now. Their products are excellant and they are very helpful.|
|20-Jul-2017||Battery Powered Lights Static LED Ice White Clear Cable - 2m 20 bulbs||Well packaged, delivered on time, excellent value.|
|15-Jul-2017||67mm Clear Baubles Boxed - 10 Baubles||Arrived promptly and well packed, although the postman had a chuckle at
Christmas baubles in July.
|12-Jul-2017||LED Party Lights Warm White - 40m 80 bulbs Black Cable||Really friendly and helpful service, quick delivery and the product is great.|
|05-Jul-2017||LED Party Lights Warm White - 40m 80 bulbs Black Cable||Fast prompt delivery|
|05-Jul-2017||LED Party Lights Warm White - 30m 60 bulbs Black Cable||Customer service could not have been better. I had been let down by another supplier and they were able to deliver in 24 hours. Unfortunately the courier lost the package immediately. When I got in touch they investigated and sent out another package straightaway. I had the parcel within 48 hours of the original order despite the first one getting lost (it has still not arrived).||We are really sorry to hear that the original has not arrived, but I am really glad that we were able to replace this parcel promptly for you. We are continuing to investigate with Parcelforce.
|03-Jul-2017||Battery Operated Lights LED Ice White Clear Cable - Outdoor - 2m 20 bulbs||Super service with prompt delivery|
|03-Jul-2017||LED Party Lights Warm White - 40m 80 bulbs Black Cable||Excellent service, quick delivery. Answered my queries promptly.|
|29-Jun-2017||String Light Outdoor LED Warm White Green Cable - 100m 1,000 bulbs||Sorted a miss order, talked to me as if I was their only customer and suggested the way forward|
|28-Jun-2017||Outdoor Garden Lights Spare Bulbs - Clear Pack of 10||The bulbs arrived the morning after ordered very fast and efficient.|